Maintenance & Support
Monthly Magento support and maintenance: security patches, version upgrades, monitoring and emergency fixes with clear SLAs. Plans from $500 per month.
- Hourly
- included
- Fixed price
- $500 to $2,500 a month
- Written quote
- within 24 hours
Three ways to buy it, each with the price on the page.
Basic Support
$500
a month
Send a briefPro Support
$1,200
a month
Send a briefEnterprise Support
$2,500
a month
Send a brief
Every engagement starts with a written, itemised quote. Net-15 terms, 100% IP transfer, a 14-day bug-fix window after launch.
How the work runs.
01Send a brief
Two paragraphs is enough. Store URL, what is wrong or what you want built, and when you need it.
02Get a written quote in 24 hours
Scope, price and timeline in writing. No sales call, no account manager, no discovery theatre.
03Kick off on staging
Code lands on a staging copy first, usually the same week. Daily commits, a 14-day bug-fix window after launch.
- Requested
- Your brief, two paragraphs is enough
- Scope
- Written, fixed, itemised
- Rate
- $22 to $45 per hour, or a fixed price
- First reply
- Under 4 hours, IST working days
- Quote delivered
- Within 24 hours
- Kick-off
- On staging, usually the same week
Delivered in 24 hours
Questions about Maintenance & Support
What if we use more hours than the plan?
Overages billed at the hourly tier rate, with my approval before the work starts. No surprise invoices.
Do you handle Adobe Commerce upgrades?
Yes — both 2.4.x point releases and major upgrades. Fastly + Cloud config covered.
How fast is the emergency response?
Basic: 48h. Pro: 4h. Enterprise: 1h, 24/7. Tracked on a status page so you can see the response.
What clients wrote.
- "After trying and failing with multiple development companies Kishan came to the rescue in our hour of need."Michael Lin, Natonic
- "Where others quoted 10 hours minimum, he did it within 3."Pieter Van Hees, Business Branding
- "Sorted out my issue within an hour!"Steve Zed
Send a brief for Maintenance & Support.
Two paragraphs is enough: scope, price and timeline come back in writing.