What access do you need to fix my WordPress site?

Ideally one of: wp-admin (administrator), SFTP/SSH to the files, and access to the hosting panel or database. For a locked-out wp-admin or a white screen we mainly need file + database access since the admin itself may be unreachable. Tell us what you can provide in the booking form and we’ll work with it, we can also guide you to create a temporary admin or staging snapshot.