MSP / VAR / IT consultant accounts, what does the Magento workflow look like?

B2B customer accounts with multi-engineer roles, Net-30 invoicing, and contract pricing tiers.

On Adobe Commerce: native B2B Companies module. The MSP registers a Company. Inside the Company: sales engineer role (can quote, can’t purchase), procurement role (can approve quotes + place orders), accounts-payable role (can pay invoices, see order history). Each role has its own login. Quotes route through a multi-step approval chain ($5k+ requires procurement sign-off; $25k+ requires CFO sign-off).

On Open Source: Aheadworks B2B Suite or Amasty Company Accounts or Magenest B2B give you the same primitives at ~$800, $2,500 one-time vs ~$30k+/yr for Adobe Commerce. The Open Source extensions are more flexible but less polished.

Contract pricing tiers live in Magento customer-group price rules. Each MSP / VAR is assigned a customer group based on annual spend tier: a 200-seat MSP gets group_msp_tier_a (12% off list across networking), a one-engineer consultancy gets group_consultant (6% off list), a new account starts at group_default (list price). Tier upgrades happen quarterly based on rolling 12-month spend.

Net-30 invoicing: tax-exempt resale certificate uploaded once + validated by your A/R team, then PO-number checkout enabled for that customer group. Invoice generated at order placement, due date set to +30 days. Past-due accounts auto-blocked from checkout.

Saved configurations: the MSP’s standard Cisco Catalyst 9300 stack template, the VAR’s standard Aruba 7030 controller bundle. Requisition lists for fast reorder.